20 FAQs about the Airport
All the information featured on this page was compiled and written by David Enrich, a renowned expert in aviation and airport guides, since 1999.
How do I get from Copenhagen Airport to the city center?
The metro and train depart from Terminal 3 and reach Copenhagen Central Station in less than 15 minutes.
What is the best way to pay for airport transport?
You can buy metro and train tickets at machines in the arrivals hall or use contactless payment.
How early should I arrive before my flight?
Arrive at least 2 hours before domestic flights and 3 hours before international flights, especially during peak times.
Which terminals does Copenhagen Airport use?
CPH uses Terminals 2 and 3; Terminal 1 is closed for commercial flights.
Is there free Wi-Fi at Copenhagen Airport?
Yes, free Wi-Fi is available throughout the terminals.
Are there luggage storage services at the airport?
Yes, luggage lockers and left luggage services are available in Terminal 3.
Where is the security checkpoint located?
Security is located between Terminals 2 and 3, accessible from the central concourse.
Can I use the family lane at security?
Yes, there is a dedicated family lane for travelers with children under 6.
Is there a Fast Track security option?
Yes, Fast Track (CPH Express) is available for premium and eligible passengers.
Where can I find charging stations?
Charging stations are located near seating areas and gates in both terminals.
Are there lounges at CPH?
Yes, several lounges are available for premium passengers and airline members.
How do I check in for my flight?
You can check in online, at self-service kiosks, or at airline counters in Terminals 2 and 3.
Can I check in my baggage online?
Yes, most airlines allow online check-in; you can print your boarding pass and drop bags at self-service desks.
Where do I find the SAS check-in desks?
SAS desks are in the international zone of Terminal 3.
Where do I find the Ryanair check-in desks?
Ryanair desks are in a dedicated low-cost area in Terminal 2.
Do I need to go through passport control when arriving from a Schengen country?
No, only arrivals from non-Schengen countries require passport control.
Where can I find restrooms and baby changing facilities?
Restrooms and baby changing rooms are located near security and gates.
Are there dining and shopping options at CPH?
Yes, there are numerous shops, cafés, and restaurants in both terminals.
What should I do if I have a connecting flight at CPH?
Follow signs for transfer and check your gate on the airport screens or app.
How do I contact customer service at Copenhagen Airport?
Call +45 3231 3231 or visit the information desk in the arrivals hall.