Copenhagen Airport Services
CPH Airport App
We recommend to download CPH Airport App for a smothless way through the Airport.
Copenhagen Airport counts with a free smartphone app which grants access to updates to flights, maps, services and amenities, book parking, and also allows you to shop in the Tax Free online store.
It is available for both Android and iOS.
Wi-Fi
Free Wi-Fi available at the Airport.
There’s free Wi-Fi at Copenhagen Airport. To log in, please connect to "CPH Airport Free WiFi" network.
Information desk
There are information desks at both Terminal 2 and Terminal 3.
Play area
Find within the terminals some Play Areas, a suitable place for children between 0 to 10 years old and their families. Here you can find any kind of toy and entertainment to fulfill your child’s day at Copenhagen Airport.
Lost luggage
In case of loss, you should contact the following numbers:
If your flight was handled by SAS Ground Handling, please contact: +45 3232 3260.
If your flight was handled by Aviator, please contact: +45 3247 4725.
If your flight was handled by Menzies, please contact: +45 3231 4176. Service hours: Dalily, 09:00 am to 09:00 pm | Contact: call.centre@menziesaviation.com
Lost & found
For lost items within the airport premises or on the plane on arrival at CPH Airport, please contact Copenhagen Airport Police. Please note that lost items are handled to Police Lost Property Office within 48-72 hours after its loss.
Post office
Find a post office between Terminal 2 and Terminal 3.
Travelling for families
At CPH there are lots of amenities and services to help families with little children.
Security family lane
Families with young children - up to 6 years old- can use the family lane at the security checkpoint.
Changing Facilities
There are changing facilities for babies and kids in almost all the airport’s restrooms area.
Play area
Find indoor playing areas with airplanes, control tower and CPH vehicles. Location: Between gates A & B.
Baby lounge
At baby lounge passengers will also find nursing room and microwave. Located after security check.
ATMs
You can find throughout the terminals plenty of ATMs.
Assistance Centre
For disabled travellers, there is an Assistance Centre to solve your needs and for several services: Wheelchair rental, disabled parking, etc.
Pharmacy
Find a pharmacy in Terminal 2.
Smoking area
Smoking is prohibited inside the Airport terminals.
Since 2009 it is not permitted to smoke in Copenhagen Airport Terminals facilities, just outside the terminal buildings.
Luggage storage
There is luggage storage service available at Copenhagen Airport.
Storage lockers are located in parking p4. Price will depend on the measure of the luggage.
Other services
- Retail stores
- Toilets
- Showers
- Currency Exchange
- Baby care rooms
- Outdoor smoking areas
- Duty Free Shops
The duty-free area has good prices on alcohol and Danish chocolates
- Luggage & storage lockers
- Luggage wrapping
- Wheel-chair renting service
- Global refund
- Travel agencies
- Transfer Centre
- Banks
- Kastrup Ticket Office
Look for drinking water fountains after security to refill your bottle and save money
Clarion Hotel
At CPH Airport Terminal 3 there’s Clarion Hotel, a 5-star hotel which offers hotel rooms and is equipped with 29 meeting rooms and a large ballroom up to 500 people.
For more information, please contact: +45 3250 1501 | reservation.cl.copenhagen.airport@choice.dk
For long layovers, consider using the Clarion Hotel Copenhagen Airport facilities by the hour
Lounges
Aspire Lounge: Terminal 2. Opening hours: Monday to Sunday, from 06:00 am to 09:00 pm. Services: Smoking room, restrooms, newspapers, power outlets, food and drink.
Carlsberg Aviator Lounge: Terminal 2. Opening hours: Monday to Sunday from 05:00 am to 09:30 pm. between Gates A and B. Services: Free Wi-Fi, newspapers, chargers, computers, food, drink.
CPH Apartment Business Lounge: Between Gates A and B. Opening hours: Monday to Sunday from 05:00 am to 09:30 pm. These stylish lounge is ready to both relax and work.
Eventyr Lounge: Location: Terminal 3, Pier C, non-Schengen area. Opening hours: Monday to Sunday from 05:30 am to 10:00 pm. Services: Showers, food and drink, free Wi-Fi connection. Contact: +45 32 31 42 00 | eventyrlounge@menziesaviation.com
SAS Gold Lounge: Location: Terminal 3. Services: Buffet, free Wi-Fi, newspapers and magazines, computers, travel services, showers, rest area and meeting rooms. Opening hours: Sunday to Friday, from 05:00 am to 30 minutes prior the last SAS flight, Saturday, from 06:00 am to 30 minutes prior the last SAS flight. Contact: +45 32 32 46 40.
SAS Lounge: Location: Terminal 3. Opening hours: Sunday to Friday, from 05:00 am to 30 minutes prior the last SAS flight, Saturday, from 06:00 am to 30 minutes prior the last SAS flight. Services: Buffet, free Wi-Fi, newspapers and magazines, computers, printers, travel services, showers, rest area and meeting rooms.