Copenhagen Airport Informational Guide to Copenhagen Airport Kastrup (CPH) - Non Official

Copenhagen Airport Services

CPH Airport App

Copenhagen Airport counts with a free smartphone app which grants access to updates to flights, maps, services and amenities, book parking, and also allows you to shop in the Tax Free online store.

It is available for both Android and iOS.

Wi-Fi

There’s free Wi-Fi at Copenhagen Airport. To log in, please connect to "CPH Airport Free WiFi" network.

Information desk

There are information desks at both Terminal 2 and Terminal 3.

Play area

Find within the terminals the Play Area, a suitable place for children between 0 to 10 years old and their families. Here you can find any kind of toy and entertainment to fulfill your child’s day at Copenhagen Airport. 

It is located in Terminal 2 after security check. 

Lost luggage

In case of loss, you should contact the following numbers:

If your flight was handled by SAS Ground Handling, please contact: +45 3232 3260. Service hours: Daily, 09:00 am to 04:00 pm. 

If your flight was handled by Aviator, please contact: +45 3247 4725. Service hours: Daily, 08:00 am to 04:00 pm. 

If your flight was handled by Menzies, please contact: +45 3231 4176. Service hours: Dalily, 09:00 am to 09:00 pm | Contact: call.centre@menziesaviation.com

Lost & found

For lost items within the airport premises or on the plane on arrival at CPH Airport, please contact Copenhagen Airport Police. Please note that lost items are handled to Police Lost Property Office within 48-72 hours after its loss.

Service hours: Mon-Fri 09:00 am to 02:00 pm.

Phone hours: 09:00 am to 11:00 am.

Contact: +45 3874 8822 | kbh-hittegods@politi.dk

Post office

Find a post office between Terminal 2 and Terminal 3.

ATMs

You can find throughout the terminals plenty of ATMs. 

Assistance Centre

For disabled travellers, there is an Assistance Centre to solve your needs and for several services: Wheelchair rental, disabled parking, etc. 

Pharmacy

Find a pharmacy in Terminal 2.

Opening hours: Daily, 09:00 am to 05:30 pm.

Smoking area

Since 2009 it is not permitted to smoke in Copenhagen Airport Terminals facilities, just outside the terminal buildings.

luggage storage

There is luggage storage service available at Copenhagen Airport. 

Other services

- Retail stores
- Toilets
- Showers
- Currency Exchange
- Baby care rooms
- Outdoor smoking areas
- Duty Free Shops
- Luggage & storage lockers
- Luggage wrapping
- Wheel-chair renting service
- Global refund
- Travel agencies
- Transfer Centre
- Banks
- Kastrup Ticket Office

clarion hotel cph

At CPH Airport Terminal 3 there’s Clarion Hotel, a 5-star hotel which offers hotel rooms and is equipped with 29 meeting rooms and a large ballroom up to 500 people.

For more information, please contact: +45 3250 1501 | reservation.cl.copenhagen.airport@choice.dk

Lounges

Aspire Lounge: Terminal 2. Opening hours: Monday to Sunday, from 06:00 am to 09:00 pm. Services: Smoking room, restrooms, newspapers, power outlets, food and drink.

Fares: 180 DKK

Carlsberg Aviator Lounge: Terminal 2. Opening hours: Monday to Sunday from 05:00 am to 09:30 pm. between Gates A and B. Services: Free Wi-Fi, newspapers, chargers, computers, food, drink.

Fares: 179 DKK.

CPH Apartment Business Lounge: Between Gates A and B.Opening hours: Monday to Sunday from 05:00 am to 09:30 pm.  These stylish lounge is ready to both relax and work.

Fares: 209 DKK. Contact: +45 32 47 47 26

Primerclass Lounge: Location: Terminal 3, Gate C20. Services: Free Wi-Fi, food, drinks, coffee, TV, flight departure screens, newspapers, magazines.

Fares: 229 DKK

Eventyr Lounge: Location: Terminal 3, Pier C, non-Schengen area. Opening hours: Monday to Sunday from 05:30 am to 10:00 pm.  Services: Showers, food and drink, free Wi-Fi connection.

Fares: 250 DKK

Contact: +45 32 31 42 00 | eventyrlounge@menziesaviation.com

Regus Express: Location: Terminal 3. Services: Free Wi-Fi, library, coworking, TV.

Opening hours: Monday to Friday, from 07:00 am to 06:00 pm.

Contact: +45 33 68 19 00 | copenhagen.airport@regus.com

SAS Gold Lounge: Location: Terminal 3. Services: Buffet, free Wi-Fi, newspapers and magazines, computers, travel services, showers, rest area and meeting rooms.

Opening hours: Sunday to Friday, from 05:00 am to 30 minutes prior the last SAS flight, Saturday, from 06:00 am to 30 minutes prior the last SAS flight.

Contact: +45 32 32 46 40.

SAS Lounge: Location: Terminal 3. Opening hours: Sunday to Friday, from 05:00 am to 30 minutes prior the last SAS flight, Saturday, from 06:00 am to 30 minutes prior the last SAS flight. Services: Buffet, free Wi-Fi, newspapers and magazines, computers, printers, travel services, showers, rest area and meeting rooms.

Fares: 210-230 DKK.

Purchase your pass to Copenhagen Airport Kastrup lounges